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Support

If you
  • need support for one of our products,
  • want to request a feature,
  • or want to report a bug,
send us a message to support@vinfox.com. Please include the following information:
  • The product (e.g. vinfox-cave).
  • For software products, the platform (Web, iPhone, iPad).
  • If you report a bug, please provide enough information so we can reproduce it. If possible, include your user name (but never your password).
We will try to get back to you as soon as possible. But please understand that we cannot always immediately respond to your requests about our free products.

Please consider also the product specific support pages, available in additional languages: